Takaful knowledge and behaviour among non-Muslim consumers in the UAE
This source asks how non-Muslim consumers understand and view takaful in the United Arab Emirates. A Malaysian reader can use its research question to ask clearer product questions; it does not decide today’s eligibility, price or claim outcome.
Sources checked 6 October 2026
The original article
Knowledge and behaviour regarding Takaful among non-Muslim consumers in the United Arab Emirates
Author: Graham Michael Spriggs. Journal:ISRA International Journal of Islamic Finance, volume 8, issue 1, June 2016, pages 9–34. Language: English. e-Marefa records publication on 30 June 2016 and credits the International Shari’ah Research Academy for Islamic Finance as publisher.
The indexed record and reproduced abstract are available. The publisher endpoint could not be retrieved on 6 October 2026. The following research summary is limited to that abstract; a complete reconstruction of the original methods and findings is deferred.
Takaful awareness among non-Muslim consumers in the UAE
The abstract describes a qualitative phenomenological study using the theory of planned behaviour. It reports unfamiliarity with takaful among the consumers studied and suggests that information about faith-related attributes may influence attitudes. Further research is proposed. This is an attributed abstract summary, not a verified full-paper analysis. Indexed original abstract.
1
What was the study asking?
Abstract-level research map; these connections are questions, not measured causal effects.
Non-Muslim consumers in the UAE
TopicKnowledge of takaful
What is understood about the product?
PerspectiveBeliefs and attitudes
How might cooperative or religious attributes matter?
FrameworkPlanned behaviour
A qualitative phenomenological inquiry using the theory of planned behaviour.
This shows the question and framework described in the indexed abstract. It does not show a sample size, effect size or a Malaysian market estimate. Sources: EMAFull text explanation
The study concerns non-Muslim consumers in the UAE. The indexed abstract describes a qualitative phenomenological inquiry using the theory of planned behaviour to explore knowledge, beliefs and attitudes. The visual is a question map. It does not establish causation, observed purchase rates or a present-day Malaysian finding.
Understanding the takaful contract before joining
The useful editorial lesson is to separate awareness from an informed choice. Knowing the word “takaful” is different from understanding what a chosen contract pays for. A favourable attitude is also different from an actual purchase or a successful claim. Ask for a plain explanation and the documents behind it; this reading prompt is ours, not a newly discovered result of the paper.
Do not turn this historical UAE study into a percentage describing Malaysians, a statement about every non-Muslim consumer, or proof that religious marketing causes sales. The full text is needed to check recruitment, detailed method, sample, interview wording and fieldwork dates. No such details or participant quotations are asserted here. Abstract scope · Unavailable primary endpoint.
2
From a historical source to a local decision
Evidence and context map; newly written reading boundaries.
Keep the source and the decision separate
AvailableRecord and abstract
Author, issue, pages and broad study description can be cited with database attribution.
Still missingComplete original text
Recruitment, detailed method, fieldwork dates, quotations and sample are not verified here.
Malaysia todayCheck the actual offer
Eligibility, cost, exclusions, surplus and nomination require Malaysian product and legal context.
An abstract can identify a research problem. It cannot authenticate unseen details or determine a Malaysian consumer’s cover, suitability or estate outcome. Sources: EMA, PUBFull text explanation
Available evidence is an indexed bibliographic record and reproduced abstract. The full publisher text remains unavailable, so sample, recruitment, detailed methods, interview quotations and fieldwork dates are not verified. Present-day Malaysian product decisions require the applicable offer and documents. UAE findings are not transferred to all non-Muslim consumers.
Joining takaful and believing in it are separate questions
Non-Muslim participation is expressly recognised in a Malaysian product example: the optional Bike PA Plus motorcycle endorsement states that the scheduled total benefit is the same for non-Muslims and Muslims, while Badal Hajj and Qurban components are Muslim-specific. This does not establish identical prices or universal eligibility across products. Read the actual schedule and conditions. May 2026 certificate, C200, page 27.
A Muslim reader may also care about religious requirements. A non-Muslim reader may focus on cover, cost or the cooperative structure. Neither motivation removes contractual obligations, exclusions or the need to understand the selected plan. Those are product questions; the UAE study cannot answer them for a Malaysian household.
Follow the money and the conditions
In the selected e-Takaful Hayat wording, the operator deducts a wakalah agency fee and allocates the balance to the Participants’ Risk Fund. The pool is collectively owned and supports benefits under certificate conditions; it is not a personal savings balance. Surplus is conditional, and a nominee’s role must be checked on the form. Definitions, contribution and nomination provisions.
The disclosure sheet printed on 24 December 2025 describes family death protection, exclusions and contribution rates that can change. It is not a hospital-expense plan. For investment-linked takaful, investments support protection and other charges, and investment risk can affect long-term continuation. No historical consumer study guarantees that a chosen contribution keeps such cover sustainable. Selected disclosure · Bank Negara Malaysia, §§1.1–1.2.
The selected public Hayat certificate deducts a wakalah fee of 25% of the yearly contribution; it is taken from the contribution, rather than added a second time. One benefit-specific exclusion is accidental death caused directly or indirectly by participation in criminal or illegal acts. This is not the full exclusion list or a quotation for you. Answer application questions accurately and pay contributions when due; failure to pay can cause lapse under the certificate conditions. Obtain the applicable schedule and endorsements. Fee, accidental-death exclusions and obligations.
A Malaysian example to use in conversation
Fictional example: Mei Ling hears that takaful is open to non-Muslims. She asks the operator to explain the protection fund, identify all charges and show exclusions in the certificate. Her friend Aisha asks the same contract questions and considers her own religious priorities. They compare equivalent cover, not just the monthly amount or the Islamic label. This is an editorial scenario; neither person is an interviewee in Spriggs’s study.
Am I comparing family, medical or motor protection with the same benefits and limits?
What are the contribution, deductions, potential increases and any out-of-pocket claim costs?
Which exclusions, waiting periods and evidence requirements apply to this specific plan?
Is surplus conditional, and where would any investment risk sit?
Does my nominee receive as an executor or a conditional-hibah beneficiary? What document or circumstance could alter payment?
The questions are a reading checklist, not a recommendation, eligibility assessment or individual legal or Shariah ruling.
Practical context and related research
Read the takaful research collection for historical retakaful, surplus and ownership records. The following guides provide Malaysian practical context; They do not replace this UAE source.
Knowledge and behaviour regarding Takaful among non-Muslim consumers in the United Arab Emiratese-Marefa bibliographic database; original author Graham Michael Spriggs · BIM-717882 bibliographic fields and reproduced abstractRecord gives 30 June 2016; journal 8(1), pp. 9–34 · Access checked 6 October 2026Search retrieval returned the complete indexed record and abstract; direct page retrieval failed. Abstract-level evidence only, not independent verification of full methods, sample, recruitment or interview quotations.
Publisher article endpoint 215INCEIF journal platform · Article endpoint; source leadHistorical record sought; endpoint inaccessible on 6 October 2026 · Access checked 6 October 2026Web reported robots.txt unreachable; direct request timed out. No publisher text, DOI, author affiliation, sampling details or findings recovered from this endpoint.
e-Takaful Hayat Takaful CertificateEtiqa Family Takaful Berhad · Definitions PDF pp.4–6; fee/surplus PDF pp.10–11; nomination PDF p.1; accurate-answer duty PDF p.8; payment/lapse provisions; Accidental Death Benefit exclusions PDF p.10No edition/effective date printed in inspected wording; linked from live product page · Access checked 6 October 2026Public template only. Individual schedule, application and endorsements determine actual cover; no personal outcome or current tariff authenticated.
e-Takaful Hayat Product Disclosure SheetEtiqa Family Takaful Berhad · Date; benefits; obligations; contribution revisions; exclusionsPrinted 24 December 2025; not an individual effective date · Access checked 6 October 2026Specific family plan. Illustrative price not quoted. PDS and certificate differ on free-look refund wording; this record gives no cancellation/refund promise.
Takaful myClick Motor Motorcycle CertificateSyarikat Takaful Malaysia Am Berhad · Contract components p. 1; optional C200 Bike PA Plus p. 27; surplus/fee p. 28Printed V1.0(E)/05-2026; exact issued effective date unverified · Access checked 6 October 2026Optional motorcycle endorsement, subject to actual schedule and covered-person conditions. No all-product inclusion or equal price rule inferred.
Investment-linked Business policy documentBank Negara Malaysia · §§1.1–1.2; 4.1; 29 and Appendix VIIssued and effective 13 February 2023 (§4.1) · Access checked 6 October 2026Regulatory source for investment-linked products, not a rule for every takaful plan or verification of an individual certificate.